Hotlink Prepaid Unlimited Plan Actually Comes with Data Quota of 50GB Per Month

Earlier this week, Maxis has unveiled the brand-new Hotlink Prepaid Unlimited plan which as per its name offers unlimited usage of data and call although there is a speed cap between 3 to 5Mbps depending on the internet passes that customer chooses.

However, as it turns out, the Hotlink Prepaid Unlimited plan still have data quota. As pointed out by popular local tech Twitter user @XavierNaxa, the data ceiling has been listed inside the FAQ document of the plan at Hotlink’s official website and is being implemented as part of the plan’s Fair Usage Policy (FUP).

A handy summary of the new Hotlink Prepaid Unlimited plan.

With the monthly internet passes which cost RM 35 to RM 45 per month, customers are subjected to 50GB ceiling for high-speed Internet while the RM 12 weekly and RM 3 daily passes were provided with a quota of 15GB and 5GB respectively. Once users reached these limits, their speed will be reduced to 512kbps.

But oddly enough, another Twitter user, @tariqnzmee pointed out that the data ceiling was not published on Hotlink’s website at launch. It was only added at a later time and this can be verified through Google’s search cache:

There was a time gap of 4 hours between these two versions of the Hotlink Prepaid Unlimited plan’s FAQ document.

Truth to be told, FUP is a standard practice among telcos in Malaysia. However, telcos never voluntarily revealed their exact FUP data cap to the public and we would only see those figures either through leaked documents or responses by telco’s support team.

Hence, in general, there is no such thing as a “true” unlimited plan in the market as all telco offerings out there are subjected to their respective FUP. However, we do wish all telcos could move past vague formalities and be more forthcoming with their FUP figures.

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