Bell suffering data outage in Atlantic Canada, internet outage in Ontario

Some Bell services appear to be suffering from outages in both Ontario and Atlantic Canada.

MobileSyrup received some reports from readers on Saturday morning noting that some Bell services were down or not working correctly. In Atlantic Canada, reports say that there is a data failure issue causing problems on the carrier’s LTE, 4G and 3G data networks.

Bell outage reports map from Downdetector.

A quick look at Downdetector, an online website that tracks outage reports and maps them, confirms the issue. Reports began to spike shortly after 6am ET and peeked at 8:18am. Further, Downdectector’s live outage map shows concentrations of reports in Nova Scotia and New Brunswick as well as in St. John’s, Newfoundland.

Hi Rob! We're very sorry to learn you're currently having issues with your mobility services. Please note that we are currently experiencing a disruption with LTE/HSPA service in your area.
Our technical staff are working to resolve this as quickly as … https://t.co/zZkHHJmBUN

— Bell Support (@Bell_Support) February 15, 2020

Bell’s support account on Twitter (@Bell_Support) confirmed the carrier was having a disruption to LTE and HSPA service in Atlantic Canada.

At the same time, Downdetector also listed several reports detailing issues with Bell fibre internet in southern Ontario and Quebec. The outage map shows reports ranging from around the Montreal area down through Ontario, covering most of the GTA, and extending all the way to the London and Chatham-Kent areas.

MobileSyrup has reached out to Bell for more details on the outages. At the time of writing, Downdetector reports were already beginning to decline, suggesting the issue could soon be resolved.

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