Tuesday, December 3, 2019

Apple Addresses 13-Inch MacBook Pro Shut Down Issues With Troubleshooting Steps

The 13-inch macBook Pro that was refreshed in July has reportedly been having issues with unexpected shutdowns. Apple has acknowledged this, and has posted a new support document detailing trouble shooting steps to take.

That said, despite the seriousness of the issue, the fix looks to be a lot simpler in comparison. All you need to do is to drain your 13-inch MacBook Pro’s battery to below 90%, plug it in, quit all applications, put it to sleep, and leave it alone for eight hours.

After eight hours, you should then update to the latest version of macOS, if you’re not running it already. These steps should help fix the issue, but if it doesn’t then Apple suggests getting in contact with the company instead.

MacRumors reports that this is quite the prevalent issue among its users, with the MacBook Pro in question shutting off with plenty of charge left in the battery. It appears that many of the users have reportedly sent their MacBook Pros back to Apple for a replacement, only for the replacements themselves to face the same issue.

(Source: MacRumors)

The post Apple Addresses 13-Inch MacBook Pro Shut Down Issues With Troubleshooting Steps appeared first on Lowyat.NET.



from Lowyat.NET https://ift.tt/2qi431P

Labels:

0 Comments:

Post a Comment

Subscribe to Post Comments [Atom]

<< Home