Celcom Is Facing Network Disruption In Perak, Perlis, Kedah, and Penang Due To Fiber Failure

Celcom has revealed that its network is currently facing disruption in the Northern part of Peninsular Malaysia. This was confirmed through an announcement on its Twitter and Facebook page.

Due to the disruption, data, SMS, and voice services for customers within the region which includes Perlis, Kedah, Penang, and Perak might be affected. The announcement also stated that the disruption was caused by fibre failure.

SERVICE ALERT: If you're in Perak, Perlis, Kedah and Penang, you may experience disruption in voice, SMS & data services due to a double fiber failure.

Our Tech Team is working hard to restore these services before 8:00pm tonight, 30 August 2019. TQ

— Celcom Axiata (@Celcom) August 30, 2019

Despite facing a “double fibre failure” which sounds rather serious, the affected services is expected to be restored by 8:00 PM. We’ll keep you updated once we we hear further updates from the telco.

This story is developing. Please refresh for the latest update.

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