Google Pixel 3 and 3 XL users are reporting overheating issues

Users on Reddit and the Google’s official product forums are reportedly experiencing overheating issue with the Pixel 3 and Pixel 3 XL.

The problem occurs when users are video calling or charging their devices, according to various Reddit posts. Some users say the overheating issue happens both when using the phone’s official charger or a third-party charger.

Pixel 3 Overheating and shutting down during video calls while charging from r/GooglePixel

The results of the overheating issue come in two forms: users either receive a notification stating that the phone is overheating, or the handset itself simply just shuts off.

Factory resetting the device reportedly doesn’t solve the problem.

Currently, it’s unknown why the phones are overheating. While it’s common for devices to get warm when video calling, playing games or charging, overheating can become a serious issue — just ask Samsung and the company’s ill-fated Note 7.

It’s possible the overheating problem could be fixed through an over-the-air update, but if the issue is hardware related, Google may have to replace units under warranty.

We’ve reached out to Google for comment on the Pixel 3 XL’s reported overheating issues.

Source: Reddit, Google Product forum, 2 Via: Android Authority 

The post Google Pixel 3 and 3 XL users are reporting overheating issues appeared first on MobileSyrup.

from MobileSyrup https://ift.tt/2OAyKpc